Amber and Hetian Jade Bracelet with 18K Gold Connectors

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Feather Peace Jewelries, whether made of wood, gemstones, or other natural materials, are more than just accessories — they carry spiritual and cultural significance. To preserve their beauty and energy, proper care is essential.

Avoid Water & Moisture:
Keep your bracelet dry. Remove it when washing hands, showering, or exercising to avoid damaging porous materials like sandalwood or untreated gemstones.

Keep Away from Chemicals:
Avoid contact with perfumes, lotions, alcohol-based sanitizers, or cleaning products. These can erode natural finishes and weaken the thread.

Wear with Clean Hands:
Natural oils from your skin can enhance wooden beads over time, but dirt and sweat can dull their luster.

Store Properly:
When not in use, keep the jewelry in a soft cloth pouch or jewelry box. Avoid direct sunlight or overly humid environments.

Safe Cleaning Methods:
For wooden materials, wipe gently with a dry cloth. If using a slightly damp cloth, make sure to dry the beads immediately afterward to prevent moisture damage. For gemstone materials, clean with a slightly damp cloth. If using mild soap, rinse thoroughly with clean water and dry immediately to avoid residue buildup.